Buying with Snappy Purchaser · Lesson 3 of 4

Snappy asks for the price

2:02 · Captions: English, Arabic, French and Chinese.

Writing to a factory, waiting for an answer and pushing back on the first price usually takes days — often in a second language, across a time difference. In this lesson, Snappy does the writing.

What you'll learn

  • Give Snappy its own buying address
  • Choose which factory to contact
  • Watch Snappy ask for the price and push back once

Step by step

  1. A buying address — First, Snappy needs its own e-mail address for Dunewood's buying. Yusuf claims one in Super Snappy, with his own mailbox as the backup. Suppliers' answers will come to this address, and Snappy reads them.
  2. Who to contact — Back on the shortlist, Yusuf picks the factory he'd like to hear from first. Only the suppliers he ticks are contacted. He adds the factory's sales e-mail, so Snappy knows where to write. One press, and Snappy writes to the factory.
  3. The first message — This is what the factory receives: who's asking, what Dunewood needs and how much, Yusuf's custom requirements — and a request for the price, the minimum order and the lead time.
  4. One push back — The factory answers. Its price is above Yusuf's target, so Snappy pushes back — once, politely, pointing to a comparable listing, and repeating the custom requirements.
  5. The quote — The factory comes down, close enough to the target. Snappy thanks them and records the quote: the price, the minimum order, the lead time — and that the custom rolls are confirmed. On the card, the target is done, with the best quote at the bottom. Snappy pushes back only once; anything more is Yusuf's call. Days of e-mails became one press and two answers.

Next: where Snappy stops, and Yusuf takes over.