Running your business on SnapLedger · Tailor Shop · Lesson 1 of 7

The order book, in one place

1:47 · Captions: English, Arabic, French and Chinese.

In most tailor shops, an order lives in three places: the book behind the counter, the measurement slip, and a chat on someone's phone. Lose one, and the customer is measured again, or the date is missed. In this lesson, Zari Lane's order gets one home.

What you'll learn

  • Open an order for a walk-in customer in two fields
  • Keep his measurement card on the order
  • Put the fitting and the collection on the order's timeline

Step by step

  1. A new order — Mr Arjun Mehta walks in. He's getting married, and he wants his wedding clothes made here. Zuhair, who runs the shop, opens an order for him. His name and his country are enough to start.
  2. What he asked for — First, what he's asked for, in his words: a sherwani for the wedding, two kurta sets for the mehndi, and a bandi in his grandfather's brocade, which he's brought with him. Each line will be answered by a garment, so nothing he asked for is forgotten.
  3. The measurement card — Zuhair measures him on the shop's own card, as he always has. Then a photo of the card goes onto the order, so it can't go missing behind the counter. Whenever a tailor asks for a number, Zuhair has it right there. On the order, the card sits right beside what he asked for.
  4. The promised dates — Now the dates he's been promised: a fitting, and the day he collects. They go on the order's timeline, and if one slips, the order shows it's late.
  5. On to the price — The order is written down. Zuhair moves it on to the price.

Next: the price, his yes, and the deposit, straight into the books.